Refund policy
Your satisfaction with our products is very important to us. If your purchase fails to meet your expectations, we gladly accept returns according to the following policies:
Item damaged in shipment: Every order is packed carefully with high-quality cardboard and bubble bags to ensure that all items arrive at your door safely. In the rare event that your order is damaged during shipping, please contact us so we can schedule production for a replacement. Handmade items are custom made and replacements require production time before they can be scheduled for shipment.
Item purchased by you: If you are dissatisfied with your purchase once you receive it, within 14 days of its receipt, you may return the item. Upon our receipt of the item in salable condition, we will replace the item with an item of equal value OR credit your purchase based on the original form of payment. (Please note that we do not cover shipping.)
Item received as a gift: Should you wish to return an item received as a gift, please send back the item to us within 14 days of its receipt. We will gladly accept return of the item in salable condition and either replace it for another item of the same value OR issue a merchandise credit worth the value of the item on the date of return. (Please note that we do not cover shipping.)
Please note: "Seconds" are final sale and are not eligible for refunds or exchanges.